Customer Comments

Feedback and Testimonials

Below are unedited customer comments shown as received with the only changes being spelling corrections (N.B.comments dated prior to December 2015 were transferred from our old website).

Please leave your feedback or comment using the form at the bottom of this page.

18 thoughts on “Customer Comments

  • I just wanted to say thanks for fixing my P400 dimmer unit so quickly. It’s quite rare these days that you get good service from a company but you did a great job and I am very grateful with your fast, efficient, and good quality service. I would thoroughly recommend yourself and your products to anyone.

    > > Many Thanks

  • Dear Sirs
    Enclosed you will find some pictures of my home-cinema. I have been building it for the last one and a half years, just completing it this year. I have used a P800 dimmer and I think it was the best solution for my cinema. I hope you will enjoy the pictures!

  • I have to say that everyone that has seen the Futronix P800 in action is extremely impressed – the electrician was very complementary about the ease of installation and I would recommend the system to anyone that was looking for a lighting control system. In fact one of my work colleagues ordered a P100 from my recommendation….

  • Hi, I purchased a couple of P100 ‘s from you last year and have been very pleased with them. I now want to buy two more white P100 ‘s but don’t need the remote control ( as I already have one ) how much would you sell them to me for without the remote controls or manuals?

  • The P400 dimmer I purchased from you is still going strong and an outstanding product. It controls the lighting in a small home cinema installation and still amazes my guests with its programmed light shows. I would like to receive one of your new brochures. Thanks again for a well engineered product.

  • Hello again, I am in the process of moving and before I sell my house and leave the P400 which I have enjoyed, I want to be sure that the P400 and the P800 are still available in the US (in brass) and if so what is the current cost so that I can purchase a new dimmer when I relocate. Thanks

  • Thanks, I spoke with your staff yesterday evening who sorted the problem with absolute ease and courtesy. Please pass on my appreciation to them, and I thank you for the excellent customer support on this occasion.

  • Thanks so much for an incredible product at an amazing price. I have been living with a P400 in my front room for about 18 months now, and it has never let me down. We just chatted about this as I am thinking about another one for my kitchen. The resounding conclusion is that it has changed our lives! I am placing an order for another P400 tomorrow!

  • I really didn’t want to ruin my home cinema room with having to get up and set light dimmers to a level that would be good for watching a film. So I searched the internet for a solution – namely a remote control light switch.

    I came across a few different types, but they all seemed to be too commercial for what I needed. I then ‘ stumbled’ upon the Futronix site. This site has domestic dimmers for sale in the form of the P100 Eclipse. This was it!! I had found what I was looking for, all for an amazing price. The only downside about this unit was the size of the remote control that comes with it, but I knew that I would be using a universal remote, so this remote was just stored in my cupboard (along with all the other remotes!).

  • Futronix Lighting customer web site page:
    Controlling the lighting is a Futronix dimmer panel mounted on the wall. Its remote codes are programmed into the Sony Remote. The unit is excellent in that it can control a number of lighting circuits, hence I fitted ceiling downlighting, floor lights and fibre optic lighting into the coffee table. It looks very impressive when you activate the programme macros. The whole lighting system cost less than £400. This has to be one of my best buys. Many really high-tech lighting systems are simply too expensive. There is no way I could justify spending thousands of pounds on a unit I could get at a fraction of the cost. Futronix is a very friendly company providing excellent customer service.

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